Accessibility Statement

Responsible Office

The Web Development team of Munich Tourism, Events, and Hospitality within the Department of Labor and Economic Development of the City of Munich is committed to making its website accessible in accordance with the Bavarian Digital Ordinance (BayDiV).

Scope

The following accessibility statement documents the current status of implementation for this website in accordance with the applicable legislation.

Compliance Status

This website is partially compliant with the requirements of the BayDiV in conjunction with the Accessible Information Technology Ordinance (BITV 2.0).

A website is considered BITV-compliant if it meets all requirements of BITV 2.0. A website is considered WCAG-compliant if it meets all success criteria at Level AA of the WCAG 2.1 standard.

Evaluation Method

The evaluation was conducted internally during development through self-assessment using standard browser functions and analysis tools. A sample of six individual pages with various content types and functionalities was selected for review.

Last Review Date: June 24, 2025

The identified non-compliances are listed below.

Non-accessible Content

Non-compliances:

The following issues are being continuously improved as part of ongoing development and are expected to be resolved by end of July 2026:

Some ARIA role attributes are not yet correct.
In some forms, the corresponding autocomplete attributes for custom fields are missing (WCAG Success Criterion 1.3.5).
In combination with dynamically changing content, the focus outline does not always provide sufficient contrast (WCAG Success Criterion 1.4.11).
External links are not always clearly marked, and in some cases, alternative text for screen readers is missing (WCAG Success Criterion 2.4.2).
Labels for control elements are in some cases not yet translated or are missing (WCAG Success Criterion 1.1.1).
In some instances, alternative texts for graphics are missing (WCAG Success Criterion 1.1.1).
In the footer, several links are grouped and not presented as navigation (WCAG Success Criterion 1.3.1).
In text content, headings are occasionally not used in the correct order, or lists are not properly applied (WCAG Success Criterion 1.3.1).
The HTML code does not validate without errors (WCAG Success Criterion 4.1.1).
The shopping cart process currently does not fully meet the requirements for accessible web content. Automated tests indicate potential for improvement, particularly regarding structure and contrast.

Reasons

Munich Tourism is continuously working to improve its website. Due to the volume of material and the complexity of the site, not all content and services have yet been made digitally accessible.

Alternative Access Methods

If you are unable to access specific content, please contact us directly:

Email: tourismus.gs@muenchen.de
Phone: +49 (0)89 233-96500

Creation of this Accessibility Statement

This statement was created on June 26, 2025.

Feedback and Contact Information

You can report any deficiencies regarding accessibility compliance to us at:
Email: tourismus.multimedia@muenchen.de

You can also request information about content that is exempt from the directive at the same email address.

Responsible for Accessibility and Feedback Handling

Department of Labor and Economic Development
Munich Tourism, Events, Hospitality
Web Development
Herzog-Wilhelm-Straße 15
80331 Munich
Phone: +49 (0)89 233-96500
Email: tourismus.multimedia@muenchen.de

Enforcement Procedure

If a request remains unanswered in whole or in part within six weeks, the responsible enforcement body will, at the request of the affected user, review whether action is required within the scope of its monitoring responsibilities.

You have the option to submit this request online to verify compliance with accessibility requirements.

Contact Details of the Enforcement Body

State Office for Digitalization, Broadband and Surveying
IT Service Center of the Free State of Bavaria
Enforcement and Monitoring Body for Accessible Information Technology
St.-Martin-Straße 47
81541 Munich
Email: bitv@bayern.de
Website: www.ldbv.bayern.de/digitalisierung/bitv.html